FAQ

We are open:

Monday-Saturday from 6:30am-7:30pm               

Sunday 7-10am and 4-7pm

Holidays: please check per holiday for hours 

Check out our daycare cameras from our owner portal via desktop or through the PetExec app. Please note cameras are not compatible with Safari- please use Chrome or Firefox when accessing.

Yes!  Using the online owner portal you can:

• Book a boarding​

• Schedule Daycare

• Request a grooming 

• Purchase packages

Yes, if you have dogs from the same family who regularly stay together and get along you may have them stay together overnight. We do not allow dogs from different households to share a room.  Multi-cat households may also board cats together.  However, we do not allow dogs and cats to share a room.

Yes, We recommend and prefer to have you bring your pet's regular diet with them as it is best to keep them on their routine.  If you forget food or prefer to use ours- we charge $1 per meal.

• Daycare: If your dog would normally eat during the time they are with us you may bring a meal in a labeled container. Please mark what meal time to feed during.

• Boarding: We recommend you bring your own food. Please provide medication in original containers. We provide orthopedic cots.  We do not accept bedding, blankets, bowls, or rawhides from home; however, we offer sleepover 'extras' to make your pet's stay more comfortable.

We allow checkout during our open hours.  Our boarding pricing is based on a rolling 24 hours- so your checkout from boarding on your final day is the time that you dropped off. No worries if you need extra time on your final day - we roll into a 1/2 day of daycare if you need it.

The staff performs a final check on all guests at 8pm to make sure everyone has settled in for the evening.  We have found that by having a staff member stay throughout the night that the dogs are less inclined to sleep and unable to get the rest they need to participate in the next day's activities.